Privacy Policy

Effective date: April 2023

 

TORQ ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TORQ mobile application (the "App") on Android and iOS platforms.

 

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you to any changes by updating the "Effective date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the App after the date such revised Privacy Policy is posted.

 

This Privacy Policy does not apply to the third-party online/mobile store from which you install the App or make payments, including any in-app virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

 

Collection of Your Information

We may collect information about you in various ways, including:

1. Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and address, when you register for an account or use the App.

2. Payment Information: We may collect financial information, such as your credit card or bank account details, when you use the App to make payments or receive payments through our Stripe integration.

3. Device Information: We may collect information about your mobile device, including your device's model, operating system version, unique device identifier, and mobile network information.

4. Usage Information: We may collect information about your usage of the App, such as the features you access, the time you spend on the App, and other usage statistics.

5. Client Information: We may collect information about your clients, such as their names, addresses, phone numbers, and email addresses.

 

 Use of Your Information

 We may use the information we collect from you for various purposes, including to:

1. Provide, maintain, and improve the App and its features.

2. Facilitate payments through our Stripe integration.

3. Communicate with you, including responding to your inquiries, sending notifications, and providing customer support.

4. Monitor and analyze trends, usage, and activities in connection with the App.

5. Detect, investigate, and prevent fraudulent transactions and other illegal activities.

6. Personalize your experience on the App.

 

Disclosure of Your Information

We may share information we have collected about you in certain situations, including:

1. With your consent or at your direction.

2. In response to a subpoena, court order, or other legal process.

3. To protect our rights, property, or safety, or the rights, property, or safety of our users or others.

4. In connection with a merger, acquisition, or sale of all or a portion of our assets.

We may also share aggregated, anonymized, or de-identified information, which cannot reasonably be used to identify you.

 

Sale of Your Information

We may or may not sell your personal information. If we decide to sell your personal information, we will notify you and provide you with an opportunity to opt out of the sale of your personal information.

 

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

 

Third-Party Services

The App may contain links to third-party websites or services, including payment processors such as Stripe. We are not responsible for the privacy practices or the content of such third-party websites or services. We encourage you to review the privacy policies of these third-party websites or services before providing any personal information to them.

 

Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

 

Your Rights and Choices

1. Account Information: You may update, correct, or delete your account information at any time by logging into your account and navigating to the settings page.

2. Opt-out: If we decide to sell your personal information, we will provide you with an opportunity to opt out of the sale of your personal information.

3. Access and Data Portability: You have the right to request access to the personal information we have collected about you and to request a copy of such information in a portable format.

4. Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

 

International Users

If you are using the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are located. By using the App, you understand and consent to the transfer of your information to the United States and the use and disclosure of your information as described in this Privacy Policy.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
 

TORQ Holdings, Inc.

4306 Yoakum, Suite 465, Houston, Texas 77006

Email: service@torqapp.tech

Last updated: April 2023